Home
Sign In

The Next Level
Privacy Policy



Privacy Policy

The Next Level Worksop

Effective Date: 03.05.2025
Business Address: The Next Level, Cuckoo Wharf, Worksop, S80 1DT 
Contact Email: enquiries@thenextlevelworksop.co.uk
Phone: 07586 886997

At The Next Level Worksop, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Next Level Worksop is a fitness and wellness facility located in Worksop, UK. For the purposes of data protection laws, we are the “Data Controller” of your personal data.

2. What Data We Collect

We may collect and process the following information:

  • Personal Details: Name, date of birth, address, phone number, email address

  • Health Information: Medical conditions, physical activity readiness (e.g., PAR-Q form)

  • Membership Information: Start date, membership type, payment history

  • Payment Data: Billing details, transaction history (handled via secure third-party processors)

  • CCTV Footage: Video surveillance in common areas for safety and security

  • Website Usage Data: IP address, browser type, location (if applicable)

3. How We Use Your Data

We use your personal data to:

  • Register and manage your gym membership

  • Process payments and manage subscriptions

  • Ensure your health and safety during gym use

  • Contact you regarding your membership, bookings, or updates

  • Send you marketing communications (with your consent)

  • Maintain the safety and security of our premises

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual Obligation: To provide you with gym services as per your membership agreement

  • Legal Obligation: To comply with applicable laws and regulations

  • Legitimate Interests: To maintain the safety and security of our gym and staff

  • Consent: For optional marketing communications or additional health-related info

You may withdraw consent at any time by contacting us.

5. How We Store and Protect Your Data

We store your information securely using appropriate technical and organisational measures. Paper documents are kept in locked storage, and digital data is stored on secure servers with restricted access.

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Who We Share Your Data With

We only share your data with trusted third parties when necessary, such as:

  • Payment processors (e.g., Square, Clubright Pay)

  • Personal trainers or staff involved in your service delivery

  • Legal or regulatory authorities (if required by law)

We do not sell your data to third parties.

7. Your Data Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Request data portability

To exercise any of these rights, please contact us at enquiries@thenextlevelworksop.co.uk 

If you are not satisfied with our response, you can file a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

8. CCTV Policy

CCTV cameras are in use at The Next Level Worksop to protect our members, staff, and property. Footage is stored securely and accessed only when necessary for security or legal purposes. Recordings are typically retained for no more than 30 days.

9. Marketing Communications

We may contact you with updates, offers, or events relevant to your membership. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available at our premises and on our website. Please check back regularly for updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Next Level Worksop
📍 The Next Level. Cuckoo Wharf, Worksop, S80 1DT 
📞 07586 886997
📧 enquiries@thenextlevelworksop.co.uk